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    Careers at Containerchain

    Be part of a company that’s transforming one of the world’s most vital industries

    Our Culture and Core Values

    • loop device Challenge status quo


      Our success is built on curiosity. Those that ask questions, challenge assumptions, and act fearlessly are welcome here.

    • loop device Be passionate


      We’ve got the opportunity if you’ve got the drive. It’s all about sharing knowledge, striving for excellence, and commitment to teamwork.

    • loop device Act with conviction


      We respect and care for each other, our customers, and partners - because doing the right thing never goes out of style. Humility and good humour are also key.

    • loop device Innovate to solve


      Those that seek, find. We encourage experimentation, collaboration, calculated risks, unexpected discoveries and lateral thinking.

    • loop device Never stop learning


      There’s no end to what we can learn from each other. We provide opportunities to succeed and we celebrate those successes together. A rising tide lifts all boats.

    “I feel I have the freedom to be myself, which is refreshing.”

    I enjoy every part of my day from the new working environment to leading a highly capable team of software developers delivering quality technology solutions. I’ve worked on many interesting projects during my time and every engagement has a different perspective and unique challenges. It’s very rewarding to receive feedback from a customer that our solutions have made their life easier.

    Achintha Kuruwita Technical Lead, Melbourne

    “There are a lot of opportunities here for myself and others to further develop our skills”

    During my time at Containerchain my role has continued to evolve allowing me to both utilise and further develop my skills and industry knowledge. I really enjoy gaining a better understanding of a customer’s operations. By effectively mapping their business processes I can find ways to optimise their productivity and potential using our solutions.

    Nicole Chin Business Relationship Manager, Singapore
    7th Jan 2019

    EDI Support Specialist

    Who we are 

    Containerchain is a successful and growing software company that has ambitious international expansion plans. We are a leader in our industry, providing solutions and ideas that increase the efficiency of ports, shipping, and freight logistics.

    To ensure the success of our growth plans, there is an opportunity for an Electronic Data Interchange (EDI) Support Specialist to join our rapidly expanding team. We need an IT Problem Solver, someone with the curiosity to explore customer related issues and see them through to a satisfactory conclusion.


    The Role

    Working within the technical support team you will be responsible for managing and resolving customer technical issues. Hands-on investigation, coordination and communication between our first line business support representatives, technical support and our internal development teams is a key responsibility.  This role requires experience across a broad range of technologies, quick thinking and desire to learn new technologies and an ability to bridge the gap between business and technology. 

    You will play an integral part in continuing the evolution of our approach to supporting Containerchain's applications and services as they grow in function and customer base. We are looking for a person who is willing to contribute fresh ideas, move fast and take ownership of processes and outcomes. 

    This role supports clients across the globe and as such works within a 24/7 shift roster. You should be comfortable working independently and have the flexibility to work early or late shifts, depending on personal and company circumstances. 


    Key Responsibilities

    • Ensure the quality and success of all services delivered to our customers
    • Take responsibility for resolving customer incidents and problems
    • Conduct platform and product upgrades to customers and evolve to a continuous deployment model
    • Interface with development teams to build quality applications and decrease incident rates
    • Appropriately balance Agile, ITIL and continuous improvement methodologies


    Essential Experience

    • Direct customer interaction and second/third level technical incident response and management
    • Worked with-in ITIL and/or Agile methodologies to support custom/in-house desktop and web applications
    • Definition & construction of B2B transactions via electronic data interchange (EDI) of varied formats
    • T-SQL generation, execution and investigation
    • Solid understanding of the Microsoft stack for application and web delivery – in particular Remote Desktop, IIS and Web Services
    • Technology skills (VB6, .Net, MS SQL Server) - in particular the ability to understand how these platforms are architected to create solutions and identification of issues based upon user description


    An Advantage

    • Information technology experience with shipping lines, international port operations and or container logistics. 
    • ITIL / Agile accreditation
    • Zendesk / Jira experience
    • Mapforce Experience
    • DevOps or web development background


    What's on Offer  

    A competitive salary package will be offered with potential room to grow in the future. Containerchain is a growing company looking for exceptional talent to help us achieve our strategies and goals.

    If you want to be part of this exciting journey with Containerchain and this position sounds like a role you can't resist, don't wait any longer and apply now!

    Apply now

    Current Career Opportunities

    • 14th Jan 2019

      Financial Accountant - Melbourne

      You'll have accounting responsibility for assigned group entities as well as assisting with group accounting, control, and reporting.

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    • 7th Jan 2019

      .Net Developer

      Working with a team of developers, testers, and support staff you'll continuously deploy new products and updates to existing products across all of Containerchain’s platform.

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    • 7th Jan 2019

      EDI Support Specialist

      You'll play an integral part in continuing the evolution of Containerchain's applications and services as they grow in function and customer base. We're looking for a person who is willing to contribute fresh ideas, move fast, and take ownership of processes and outcomes. 

      Find out more
    • 7th Jan 2019

      Test Analyst

      You'll work collaboratively with the Software Delivery Team to develop and implement test plans across the full platform of Containerchain products. 

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    • 7th Jan 2019

      Application Support Specialist

      We need an IT Problem Solver, someone with the curiosity to explore customer-related issues and see them through to a satisfactory conclusion.

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    • 7th Jan 2019

      Business Analyst

      You'll be working with customers, as well as our Business and Tech teams to make sure that our most important business requirements flow seamlessly to our products.  We follow Agile, so we're looking for someone who can work with our teams to ensure we deliver quality, quickly.

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    • 2nd Jan 2019

      Senior Software Developer

      You'll be responsible for developing, deploying and supporting Containerchain’s software product suite, with a focus on our Web Applications.

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